
Please read our terms and conditions carefully, they apply to all orders you place with perfume2you.com. When you place your order with us it will be considered that you have read and accept our terms and conditions. DO NOT confirm your order if you do not accept our terms and conditions.
- These terms & conditions apply to perfume2you.com which is a trading name of EuroShopDirect Ltd. All rights, titles and interests in this site are the exclusive property of EuroShopDirect Ltd. Copying all or any part of this site is strictly prohibited.
- All products listed on our site are genuine and supplied in their original unopened packaging as the manufacturers intended. We do not sell products that were not intended for sale to the public such as testers, damaged/unboxed products or opened bottles. We only distribute our products to E.U countries. Specificaly we do not distribute to the united States of America.
- All prices are listed in Pounds Sterling with a multi-currency payment option provided for Euro's. We reserve the right to change any advertised price before you place an order.
- All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative of equal or higher value or given a full refund.
- Whilst we make every effort to ensure pictures of products are accurate, they should be considered for illustrative purposes only.
- Recommended retail prices quoted on the site are based on manufacturer's European RRP's. Due to fluctuations in RRP's from country to country prices quoted should be considered as guides only.
- Whilst we make every effort to ensure pictures of products are accurate, they should be considered for illustrative purposes only.
- Delivery will be charged at the published rate at time of order. Full cost of your order, including delivery, will be displayed before your payment is processed.
- Our insured delivery service provides full cover against loss or theft. In the event that your goods are lost or stolen in the post you will be entitled to a choice of a full refund or the goods replaced at no extra cost. Goods will be considered possibly lost or stolen if they have not been received at the delivery address within 30 days of the shipment date. Once the 30 day period has passed a trace will be instigated by the postal services. Once the postal services have confirmed that the parcel is lost a full refund or replacement will be issued. In the event that the postal services report the goods have been correctly delivered, this will be final and binding and a refund will not be issued. In this case all relevant information will be passed to the customer so they can pursue the matter further with the postal services.
- Delivery normally takes 5 to 7 working days. However, occasionally, due to matters outside our control this may take longer. In the event an order is delayed due to circumstances within our control, such as out of stock, you will be informed within 48 hours of the delay and given the option to cancel your order.
- In the unlikely event that your goods arrive damaged please retain the product in its original packaging and contact us within 48 hours. In the event that goods are not received we must be informed within 28 days.
- We provide a full no quibble money back guarantee. If you are not happy with the product you have received for whatever reason simply return it to us in its original packaging, unopened, for a full refund. In the event that a product has been opened and used refunds will only be given if and when the manufacturer has agreed the product was faulty.
- All products must be used in accordance with the manufacturer's instructions. EuroShopDirect Ltd and perfume2you.com will not accept responsibility for injury or damage incurred by the misuse of any products supplied.
- Payment can be made by most major credit cards. In all cases payment will be debited to your account when your order is placed. Please note: when using credit cards on the Internet always use our secure server payment system. Never pass credit card details via e-mail.
- All our products are Duty and VAT (value added tax) paid in the EU and therefore, as per EU directives, will not attract further duties or taxes for EU residents. Any additional duties or taxes payable by customers outside the EU is the sole responsibility and liability of the customer. In the unlikely event that individual EU countries should apply additional duties or taxes over and above those agreed in EU directives, they will be the sole liability of the customer.
- Privacy policy: All information given to perfume2you.com and/or EuroShopDirect Ltd by its customers is considered to be private and confidential and will not be divulged or sold to any third parties. The only obvious exception to this rule is third parties involved in the delivery of customer's orders.
- By placing an order with perfume2you.com and/or EuroShopDirect Ltd. it will be assumed that you have read and agreed to all of the terms and conditions in this document.
- These terms and conditions shall be governed by, and interpreted in accordance with, the laws of the European Union. The courts of the European Union shall have exclusive jurisdiction to resolve any disputes that may arise.
- Nothing in this document affects your legal rights.